All posts in TWIST people

Two Masters Degrees, One Internship


Amy Howell is one of our ace design interns. With a Master’s Degree in Textile Art from Kent State University and another in progress in Graphic Design, Amy looks like she’s out to conquer the world. She specializes in screen and hand printed fabrics and has done a knock-up job creating patterns and other design work for us at TWIST. We’re lucky to have her.

Hi, my name is Amy. When I’m not working at TWIST or studying, I teach fashion and textile design at Kent State University. I love creating interesting, eye-catching patterns and am inspired by textile design brands and artists like Marimekko, Sonia Delaunay and Andy Warhol.

Working at TWIST is my first experience designing at an agency. I’m pleased to discover that a design internship at TWIST doesn’t mean pushing papers and running coffee. You’re involved in the actual work of bringing ideas to life through design. So far, I’ve worked on a variety projects, including product photography, website design and brand identity. I’ve been able to use my textile design skills on a few projects. It’s been exciting to explore ways patterns can combine with graphic design elements, like typography and identity build-out.

I’ve had fun being a part of the team here and am grateful for the chance to work at such a noteworthy advertising agency.

Thanks for having me, TWIST team!


AAF Selects TWIST Account Director as VP of Membership

Screen Shot 2014-08-05 at 10.26.44 AM

The American Advertising Federation of Cleveland has selected Charlene Coughlin, TWIST Account Director, as its new Vice President of Membership.

All of us at TWIST are proud of her accomplishment and excited about her continued involvement in the Cleveland’s advertising community.

Charlene also serves as the ADDYs Co-Chair, a position she has held for the past two years. Her selection to vice president of membership will include promotions to vice president of programming during her second year and to president the following year.

“I’m thrilled Charlene will be joining the executive leadership of AAF-Cleveland as Vice President, Membership,” said Jean Gianfagna, President of AAF-Cleveland. “Charlene is a smart, creative, energetic marketer who has already demonstrated her commitment to the organization and our mission,” she added. “She will be a great future president and I look forward to working with her.”

Meet Our Summer Interns


Interns have more fun! Meet the friendly and smiling faces we’ve been working with the last few months. Want to apply? Click here.

Amy Beth Howell – Design
One wasn’t enough. After earning her first masters in Textile Art from Kent University, Amy decided to pursue her second masters – this time in Graphic Design. For the last five years, she’s also taught at her alma mater, first in textile design and now in fashion. She specializes in screen and hand printed fabrics and has done a knock-up job creating patterns and other design work for us at TWIST.

In her spare time she enjoys watching Netflix, discovering craft beers and listening to live music with her boyfriend, who just happens to be a classically-trained flautist.

As a fourth grader, she ran for student body president on the campaign, “Howl for Amy Howell.”

Peter Shenk – Design
A few years ago, this guy was a competitive snowboarder with hair down to his shoulders and a mean 180-degree spin. After high school, Peter traded in his board for a sketchbook and is now studying graphic design at MICA (Maryland Institute College of Art) where he’ll be a junior this fall.

As the youngest of five children, Peter learned the value of hard work early on and now spends five days a week valeting close to 400 vehicles around downtown Cleveland. He has crazy stories about things people leave in their backseats, and has no extra time.

Brendan Gallagher – Social Media / Media Relations / Marketing
Although he grew up also playing basketball and football, Brendan’s true love was always lacrosse. Now, he coaches for the traveling youth team Burning River Lacrosse of Lakewood, Ohio and plays lacrosse for Emmanuel College in Boston. He’ll be a sophomore this fall and is studying Business Management.

When he’s not at TWIST, our favorite all-around sports intern has been busy catching up on his summer movie list, hanging out at the gym and wishing he had a dog.

Happy Holidays from TWIST!


Thanks to Downie Photography for agreeing to allow us to have a little fun during our Holiday Card photo shoot. Enjoy some of our favorite shots below.

As we close out 2013, we wish you and yours a happy holiday and a very prosperous 2014!

Wearer of Many Hats

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Our Director of Design Operations, Chris Oldham, wears many hats around the office. Outside the office, he sometimes finds himself acting as a model as we prep for photo shoots. Take a look at some of the places and situations where we’ve placed Chris.



Work + Family + Joy


Working at TWIST is like working with family. Actually, TWIST is family. I find no greater joy in my professional life than spending the day with such an amazing group of talented people – Mike (my husband), Chris, Joel, Josh, Todd, Stacey, Kim and Liz.

Together, our team can achieve amazing things – the writing, designing, sorting, coordinating, strategizing, planning, building, shopping, managing and even an occasional healthy debate. All of this, to me, is a recipe for success. The work comes from the heart.

Thursday January 17th proved to be one of those magical days. With a quick deadline ahead, we had the honor of working on promotional video for one of our clients, Creativity for Kids/ Faber Castell. This was an “all hands on deck” effort, which also meant we needed kids. So of course, we called on the school-aged TWIST kids.

Having your children spend a day at work with you can be a special treat for everyone! It also creates lifetime memories for both parents and children. The kids really enjoy having more “insight” to what Mom and Dad do all day and especially helping out. The day was full of wonder, curiosity, color and laughter as the children participated in a creative workshop and crafted some really cool creations.

What a wonderful way to start 2013.

Take a look…
























































From Intern To Full-Time


2013 is starting off with growth at TWIST Creative, Inc. We’re happy to announce that one of our interns, Liz Bermea, has been hired full-time.

Before coming to TWIST, Liz held other internships and freelance positions at a number of businesses and organizations. She’s a graduate of the Cleveland Institute of Art with a degree in Communication Design.

“A passion for visual design is important at TWIST Creative. We saw that quality in Liz’s design work and during our initial interviews with her,” said Connie Ozan, founder & design director.  “Not only is she an aspiring young designer, but she brings a mature work ethic (beyond her years) to the TWIST team.  As a young designer, Liz has a great eye for color and is current with design trends. I look forward to seeing what she can do.”

“Liz brings her fresh design approach and enthusiasm to TWIST Creative,” said Mike Ozan, president and chief creative officer. “During her internship, Liz quickly impressed us with her abilities as a designer and team member. We knew she would make a great addition to our growing staff.”

With Liz’s promotion, TWIST Creative is actively searching for design and public relations/marketing intern candidates for the spring and summer semesters, please contact us and include a cover letter, resume and portfolio site, if applicable. If you think you’re good enough to work with us, we want to talk to you.

Josh Taylor named VP of Brand Strategy & Development


TWIST Creative Announces New Hire Josh Taylor, Formerly of Downtown Cleveland Alliance, New VP of Brand Strategy & Development

Brand Design Firm Awarded More District Level Gold ADDY’s Than Any Other Cleveland Agency

(Cleveland, OH) – The Ohio City-based creative shop is proud to announce the hiring of Josh Taylor as the Vice President of Brand Strategy and Development. Mr. Taylor was most recently the Public Relations Manager at Downtown Cleveland Alliance. He comes to TWIST Creative with over 8 years of experience in marketing and communications, with previous roles at Thunder::tech and Cleveland Leadership Center’s iCleveland.

A lifelong Clevelander, Josh Taylor has endeavored to change the conversation about Downtown Cleveland and showcase the dynamic growth happening in the heart of the city.

“The acquisition of Josh Taylor’s talent, experience and leadership capabilities is a powerful step towards TWIST fully realizing its vision of becoming Cleveland’s own international brand design practice. With Josh at the table we can further assist our Cleveland clients on building an international reputation of their own,” said TWIST Creative President and Chief Creative Officer Michael Ozan.

Said Mr. Taylor, “It’s exciting for me to be part of the TWIST team, not only because they are one of the region’s top brand development and design firms, but because they are intentional about how their creative culture can grow the fabric of the community around them. It’s more than just “being at the table” or “getting involved”, Michael and Connie Ozan have built a culture at TWIST that is intentional about getting results when it comes to community involvement. It’s the type of results-oriented community involvement that not only helps grow the city, but helps TWIST provide a much richer perspective to the clients they work with. It’s the type of culture that I’m excited to help grow.”

Josh Taylor will help TWIST build alignments and strategic partnerships towards the end of growing the internationally recognized brand design practice. His role will ameliorate TWIST’s relationships with clients and partners to create strategies that advance their business or cause. In addition, there has been a restructuring of titles at the executive level at TWIST Creative; Michael Ozan to President & Chief Creative Officer, Chris Oldham to Vice President of Brand Experience, and Brittyn DeWerth to Art Director.

TWIST Creative recently impressed judges at the District 5 ADDY Awards, winning more gold awards than any other Cleveland firm especially exciting is the attention their campaign Downtown Cleveland Alliance received.

TWIST Creative’s results-oriented impact was seen in the nearly 10% increase in attendance at the Cleveland International Film Festival this year with their designs for the “Be Part of the Story” image campaign.

“Since engaging TWIST Creative to develop the design and strategy for the Cleveland International Film Festival, we have witnessed an increase in attendance of nearly 105%. In addition to contributing to this unprecedented growth of our organization, TWIST has provided us with expert counsel and creativity that have helped to elevate the overall value of our brand locally, nationally and internationally” said Marcie Goodman, Executive Director, Cleveland International Film Festival.

About TWIST Creative:
Founded in 2000, TWIST Creative is an internationally recognized brand design practice located in Cleveland’s historic artisan Ohio City neighborhood. The firm specializes in the creation of branding campaigns, print advertising campaigns, identity systems, collateral materials, packaging and interactive development for corporate, retail and non-profit clients.

A three-time Weatherhead 100 Upstart Award Winner, TWIST Creative is owned and operated by Michael & Connie Ozan, a husband and wife team. TWIST has been honored with over 250 awards for design and creativity by organizations such as: the ADDY’s, PRINT Magazine, HOW Magazine, Graphic DesignUSA, AIGA Cleveland and International AIGA 365.

AIGA Cleveland: 2009 Annual Cleveland AIGA Show

2009 judge choice

CLEVELAND (May 8, 2009) – Twist takes 12 awards, including: Judge’s Choice at 2009 AIGA Cleveland Design Competition

TWIST is honored to have received powerful recognition for our work at this year’s Cleveland AIGA design competition. Congratulations and thank you to all of our client partners.

Judge’s Choice Award: The Oliver Printing Sales Kit

Print: 2008 Cleveland International Film Festival Campaign

Print: Oliver Printing Holiday Wine Package

Print: Twist Creative 2008 Holiday Card

Print: Sisters of Charity Health System Holiday Card

Print: Sisters of Charity 2007 Annual Report

Identity: William N. Skirball Writer’s Center Stage Logo

Identity: Sisters of Charity Health System Identity

Identity: Oliver Printing Company Identity System

Interactive: Twist Film Festival Retrospective Web site Feature

Interactive: William N. Skirball Writer’s Center Stage Web site


GD USA Taps our president as “One to Watch” 2009


National design magazine Graphic Design USA has selected TWIST President & Creative Director Michael Ozan as one of their people to watch for 2009.

Michael is profiled along with 29 other creative professionals from across the nation in the magazine’s January issue. With no other creative professionals from Cleveland or Ohio, Michael represents the region and received praise from Crain’s Cleveland Business’ marketing editor John Booth for his devotion to Cleveland.

For decades Graphic Design USA has chosen a group of People to Watch “who embody the spirit of the creative community.” The criteria, for selection, according to GD USA’s Publisher Gordon Kaye is: “individuals who we have come to know and respect for a combination of talent, leadership, success, insight, business savvy, community service and newsworthiness.”

Upon hearing of his selection Michael commented that the biggest thrill is to be representing the city, state and region in a group that is packed with design leaders from New York City and San Francisco.