TWIST is seeking an Account Executive (Full Time) to support our growing client roster. This individual will be employed as a full-time salaried employee. Location is in-person at TWIST’s Cleveland office.
The Account Executive plays a pivotal role in keeping projects moving internally and ensuring client expectations and deadlines are met. The ideal candidate will have strong time management skills along with excellent communication and organizational skills. While the primary focus of the position is project management, the position also includes client communication and other administrative duties that support agency operations.
Job Type: Account Executive (Full Time)
Work Location: In-Office (Cleveland)
Pay: Salary commensurate with experience
Schedule: 8:30A-5:00P, Mon-Fri (additional evening/weekend hours on occasion)
Education: Bachelor’s Degree or Equivalent Combination of Education/Work Experience
Responsibilities:
– Supports the President and Account Director in developing and advancing client relationships, vendor/partner relationships, while also acting as a strategic thinker on behalf of our clients.
– Supports and manages internal and external creative team in finding solutions and moving projects toward completion, on time and on budget.
– Project management of client and agency projects, including brand strategies, advertising campaigns, photo and video shoots, media plans, public relations strategies and more.
– Communicating clear and timely updates on projects to relevant team members, including creation of status and conference reports, and developing project briefs and timelines.
– Proofreading and quality assurance, ensuring all feedback/revisions are properly implemented.
– Administrative duties as assigned in support of agency operations.
Skills:
– 2-4+ years of experience in office management, project management, or education (we can train!)
– Strong verbal and written communication skills both internally and client-facing
– Excellent analytical and organizational skills
– Ability to manage multiple projects of various scales simultaneously
– Punctuality, dependability, and consistency
– Dropbox, Google Drive, and similar file management systems
– Hive, Slack, Teams, and similar project management systems
– Microsoft Office